Merchandise

The RVA offers a range of valuable industry merchandise to members. Choose and order below.

  • Rental Agreement booklets. For a copy of the latest template email info@rentalvehicle.co.nz
     
  • Employment Contracts are available through Lane Neave on 0800 632-831. Please quote your RVA Membership number to get competitive rates

Conditions of sale

 

Timeframes

We aim to deliver your order within one to three working days in most areas. Delivery to rural addresses and the lower South Island can take up to five days. In the rare case of a delay or stock issue we’ll let you know right away.

 

Delivery destinations

Courier delivery is available within New Zealand and to physical addresses only. Our couriers cannot deliver to PO Box addresses as we require a signature on delivery. This helps us to ensure your product arrives safely.

For delivery to any commercial address, please ensure the name of the business is supplied in the delivery address details of your order. Couriers will not deliver to a commercial address if the business name is not supplied.

 

For delivery to an offshore island of New Zealand we will supply goods to a shipping agent on the mainland. Please enter the details of the shipping agent at the pick-up point of your choice on the mainland. You will need to make your own arrangements with the shipping agent for collection or to deliver to your specified address.


Delivery pricing (GST-exclusive)

Your delivery area                                         Order type                                    Delivery charge

Wellington/Kapiti/Wairarapa                         Under 5kg                                           $6.05

Rangitikei District/Manawatu-Wanganui      Under 5kg                                           $13.00

Rest of North Island                                       Under 5kg                                          $13.00

South Island                                                   Under 5kg                                          $25.00

A4 pack                                                           DLE                                                  $6.05

Rural areas*                                                    Under 5kg                                          $6.05

* Rural delivery addresses are as defined by New Zealand Post address data. Cost is additional to main delivery charge.


No-hassle returns

We are happy to exchange or refund any unopened and unused, non-customised items returned to us in their original condition and packaging, within 14 days. Customised products, which include products cut, made-to-measure, special-order or mixed to specific requirements, cannot be refunded or exchanged.


We will refund to your original payment method where possible. If you prefer, we can issue you credit excluding handling and any delivery or returns costs.

 

Faulty goods

Tell us if there is a problem with your merchandise. We will repair, replace or provide you with a refund, as set out in the Consumer Guarantees Act.

 

Cancelling your order

Two cancel your order contact the Rental Vehicle Association immediately. We cannot guarantee cancelation as it may have already been processed. If we are able to cancel your order prior to dispatch any charge will be refunded or credited. Our no-hassle returns policy will apply in this instance.

 

 

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