Members of the RVA operate in a highly regulated environment, so a steady flow of information from the association is crucial.

The RVA produces monthly newsletters and fact sheets, run an annual conference, along with seminars and workshops where members can participate in decision-making and hear first-hand from the regulators about decisions which affect their businesses.  Some of the other key benefits we provide are legal opinion, rental agreement templates, sample employment contracts and so on. 

We also utilise bulk buying power in conjunction with the Bus and Coach Association, which together represent over 800 members. Consequently we have been able to negotiate competitive rates for members on various services, which may not be available to them otherwise. 

Here is a summary of the key benefits available to RVA members:

  • Legal Advice
  • Industry compliance
  • Connecting with members
  • Advocacy
  • Monthly newsletter
  • Advice on future developments
  • Rental agreements
  • Merchandise
  • HR advice
  • Seminars and Conference
  • Trade discounts
  • Information and assistance

RVA Achievements 2017/18

  • Met with the Associate Minister for Transport to represent industry interests and provide industry views to Government and Parliament. The Associate Minister also attended our annual conference as a speaker and dinner guest.
  • Actively involved in the Working and Governance Groups for the Safer Journeys Work Group in response to the public interest in visiting drivers.
  • Members of the Responsible Camping and Kaikoura Earthquake Tourism Recovery Forums.
  • In combination with TIA, continue to encourage operators to join an Industry Code of Practice that establishes industry benchmarks for safety and best practice.
  • Organised a successful conference programme and networking dinner for the industry.
  • Launched a Fair Trading compliance initiative for RVA members in conjunction with Lane Neave. The initiative included weekly email bulletins that were sent out to participants, as well as workshops. Over 200 people signed up for and completed the programme.  
  • Following concern by the Commerce Commission regarding potential misrepresentation made by online travel agents (OTAs), the RVA proactively engaged with all relevant booking sites to ensure Fair Trading Act compliance across the whole industry. All OTAs were sent a letter expressing our concern, which we followed up with a tailored version of the compliance initiative information to assist OTAs in understanding the requirements and how to implement them.
  • Worked on new website content and website itself, which has since been launched.
  • Re-drafted entire standard form rental agreement for use by members following Commerce Commission feedback to ensure all members who use the agreement are compliant with the Unfair Contract Term legislation.
  • Worked on behalf of a member to provide a complaint to the Commerce Commission about the conduct of a third party ranking and review website, resulting in formal warning from the Commission.
  • Continued to provide media with the safety initiatives taken by the industry as well as statistics and facts that ensure the industry is not misrepresented in high interest issues.
  • Lobbied on behalf of the industry on various matters where multiple operators are impacted.
  • Submitted on the upcoming review of the Insurance Prudential Supervision Act 2010 to ensure RVA members will not be negatively impacted by any potential changes.
  • Launched the Christchurch information sharing network to complement the already well used Queenstown information sharing network. The information sharing network is an RVA visiting driver safety initiative, which provides operators with an email-based system to share information with other local operators of hirers who have had their rental agreements cancelled due to dangerous or incompetent driving.

RVA Achievements 2016/17

  • Met with the Associate Minister of Transport and Labour Tourism Spokesman to represent industry interests and provide industry views to Government and Parliament, particularly on visiting driver and road safety issues.
  • Continued facilitation of safer driving initiatives such as steering wheel tags and keep left stickers for rental operators
  • Advocacy work with other industry bodies such as Tourism Industry Association (TIA) and organisations including NZTA, NZ Police, Ministry of Transport and Tourism NZ.
  • Actively involved in the Working and Governance Groups for the Safer Journeys Working Group in response to the public interest in visiting drivers.
  • Members of the Responsible Camping and Kaikoura Earthquake Tourism Recovery forums.
  • In combination with TIA, continued to encourage operators to join an Industry Code of Practice that establishes industry benchmarks for safety and best practice.
  • Lobbied for the continued right of operators to transfer and challenge freedom camping fines.
  • Established links with overseas rental associations including the Australian Fleet Lessors Association (AFLA).
  • Provided standard from rental agreements for use by members and check these for compliance with relevant legislation.
  • Organised a successful conference programme and networking dinner for the industry.
  • Interviewed a cross section of RVA members for a fair-trading compliance policy initiative to be rolled out in 2017.
  • Quarterly council meetings featuring 10 councillors from a range of operators and the major industry players.
  • Approved a new website to be rolled out in the second half of 2017.
  • Worked on behalf of a member to provide a complaint to the Commerce Commission about the conduct of a third party ranking and review website.
  • Continued to provide media with the safety initiatives undertaken by industry as well as statistics and facts that ensure the industry is not misrepresented in high interest issues.
  • Lobbied on behalf of industry on various matters where multiple operators are impacted.

Please get in touch with the RVA team for any assistance you may require.